CORPORATE MILESTONE

Situation when the couple Chandra Saksono had to start his own small business, after leaving his job as a Chinese school teacher who had to be closed at that time. The condition forced Saksono couple to start a small business, produced hair oil with the concept of a home industry and sell it to several shops in Surabaya as a consignation and at that time ‘Radia’ was used as the name of the business. From this point, it was learned that roll your own tobacco products were selling very well in the market, and so that Chandra Saksono couple started their business making roll your own tobacco product, with the concept of a home industry and their products were sold around stores in the Kembang Jepun – Kenjeran area, Surabaya.

The production process of hand-rolled tobacco products, which was originally managed in the backyard by Saksono couple, turned out slowly but surely began to be known by its customers by using the name of the Kuda Terbang and Pohon Sagu. The roll your own tobacco product which was only sold around Kembang Jepun – Kenjeran Surabaya, gradually began to spread to Pontianak and several areas in Papua. The automatic production process has increased so that it requires a broad business location and selected warehouses around Surabaya Kenjeran. And since the early 1970s until towards the end of the 1970s, the production process was carried out at Kenjeran Surabaya’s warehouse.

Because of the fire accident in the Kenjeran warehouse around 1979, the Saksono couple had to turn over the strategy and retain the existing products and market demand, finally it was decided to temporarily reduce production.

Because of fire accident in the Kenjeran warehouse, Saksono couple must maintain their business and find a broad business place to meet the increasing market demand. And at that time Saksono couple got a warehouse offer in Malang. So with all the effort and struggle; this warehouse in Malang was bought. And the business that used the name Radia changed its name to NV. Indonesian Tobacco & Industrial Company (acquisition and merger) in accordance with the warehouse permit in Malang, which eventually changed its name to PT Indonesian Tobacco.

All production processes in the Surabaya Kenjeran warehouse are eventually transferred to Malang and the Kenjeran Surabaya warehouse is sold to another party. The brands of lampion Lilin and Anggur Kupu began also launched at this time.

Around the end of the 80’s the son of Saksono couple namely, Mr. Djonny Saksono began to enter this business and helped marketing and production as well as doing a lot of business management improvement. The production process which was initially from the home industry into manufacturing with a production tonnage of around 250 tons to 300 tons per year, slowly but surely, increased to around 500 tons to 600 tons per year. In this period export sales to Malaysia and Singapore began with product brands such as Butterfly and Pohon Sagu.

Since around 2000, the Company has undergone many changes by adapting an integrated management system with the implementation of ISO 9001. Expansion of local market sales area and production arrangement as well as research and development for new products were conducted and the Company launched a new premium tobacco product under the brand name Manna. Market opening in Sulawesi and
Maluku areas and market penetration in Kalimantan with Manna tobacco product was promoted in the last six years. In 2017, a new export area was opened and a new brand of Papillon tobacco was launched in Japan.

In 2017 period, the Company developed Manna tobacco product with the aim to reach the expandable market in the Eastern part of Indonesia. The sales of Manna tobacco began to gain customers’ affection and started to earn market share in Kalimantan and Sulawesi, so that the sales of Manna tobacco also began to contribute to increased revenue during 2023 for the Company.

In the period of 2019 – 2023, the Company implemented Occupational Health and Safety Management System (OHSMS) to ensure the success of the Company’s operations, particularly in the OHS aspect.

In 2022, the Company has added the implementation of other integrated management systems, namely the ISO 14001-based Environmental Management System and the ISO 45001-based Occupational Health and Safety Management System.

In early 2023, the Company successfully conducted an external audit and received certificates for the implementation of ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 from AMTIVO Indonesia and SMK3 PP 50 from the Ministry of Manpower of the Republic of Indonesia. The implementation of this integrated management system is expected to provide added value in work effectiveness and support the Company’s business sustainability.